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Peine lakes Apartments management has been depriving me of my mail and neglecting me for any repairs that I asked my apartment was flooded what's a foot of water with every inch of my apartment up to the wall and they tore out all the baseboards drilled holes where the baseboards used to be so now I have mold Spurs just pouring out I have bad pop I have headaches I have memory loss I have muscle aches I have information and it's all due to the black mold my daughter was pregnant had to have the baby a month early because she was having her actions from the mold I still kept it to myself I'm not going to keep quiet anymore I've even had maintenance and the apartment complex in my home without even giving me a notice when I leave neighbors have told me they seen them come in I am now having identity theft going on because the people that you have working in your office aren't honest people and I know you probably get a lot of pissed off consumers that lie but this is real life stuff that's going on you really need to do an investigation with the people you have working in your office they're not good people because the good sentence that you do have they're pushing them out and letting the bad ones stay that's not right we are victims and they literally filed an eviction against me and my children I have a victim's Advocate paperwork I have documentation to prove that we were not the perpetrators we did not commit no crime they have made fake allegations against me they have lied they have deprived me from my mail they have gotten into my personal business they made copies of my stuff and mistakenly put the copy back in the envelope instead of the original it's very weird and very scary and I'm very very stressed out and I spent a lot of money on my TV I only had my TV for 4 months and all she can say after she told me for weeks that she was going to help me you told me to send you the receipt I did what kind of TV I did and then she just says months later on I'm sorry I couldn't get back to you I forgot maybe you should have had rental insurance rental insurance are four things that happen because of a disaster are because one of my guests break it you guys literally hired a third-party to come in water restoration they moved my TV and they did not wrap it up they did not set it in a safe place and it got a crack in the screen the lady knows that it happens went from wanting to help me to not helping me I lost all my food hundreds of dollars of food that I bought my electricity in my icebox went out due to the flood I emailed her requesting if I can get an email to prove that my apartment flooded because they were going to reimburse me on my food stamps she didn't get back to me to him later and says I'm sorry I just saw this I lost hundreds of dollars of food I've been living in a mold apartment I've been having false accusations and lies to my case worker that could have gotten me thrown out luckily I sent her documentation and now I'm being I have to look for a new home now and it's very hard for everybody due to covid-19 and now I'm sick because of the black mold I just want to let you know that I'm going to file a complaint with the postal department for my mail fraud I'm also filing a complaint before HUD I'm also going to contact the news I'm also going to contact the city because of the mold I should not have been treated unfairly us tenants have rights were not all bad people I'm a single mom of four kids I keep to myself and these girls that you have working up here are horrible you really need to do an investigation I know it's not your fault you just do the hiring and you just have to trust that you guys really need to do an investigation at peine Lakes Apartments

Monetary Loss: $5000.

Preferred solution: Full refund.

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